About JPC Direct
“JPC Direct aim to provide an honest and reliable source of product advice to our trade and retail customers. A friendly and efficient approach is fundamental to JPC Direct’s customer service commitment and our ongoing partnership with some of the marine market’s leading brands.”
Tom Gardiner – Director
JPC Direct Ltd. launched as a business in 2013, when owner and director, Tom Gardiner purchased the company from his employer, JPC Ltd. The company had been agents for Webasto and Side-Power since the year 2000.
We offer sales, installation, servicing and support of marine heating, air conditioning, bow and stern thrusters, marine refrigeration and marine generators.
JPC sell only the best products available on the market, including Webasto diesel heaters, Webasto air conditioning, and Side-Power bow and stern thrusters. Isotherm fridges, Isotemp water heaters and Whisper Power, Paguro, Fischer Panda and Kohler marine generators, are also part of our range.
Our online shop also offers a wide range of Spare Parts for all of the above brands. You can purchase online for next day delivery, or call us on 01603 784884. We will be happy to talk you through the best options for your budget and requirements.
What else do we do?
We install and service heating, air conditioning, bow and stern thrusters, refrigeration and marine generators. Service and installation work is undertaken mainly along the east coast of the UK. We are also happy to discuss occasional work further afield.
Offering customers a quick and reliable resource for spare parts is core to our business.
Furthermore, our website is designed to provide the relevant information to inform your buying decisions.
We ship parts worldwide via various means of courier or postage.
All products purchased through JPC Direct are fully supported for the lifetime of the product. We pride ourselves in offering honest, expert advice and continued support to our customers, no matter how small the query.
About the owner
I’ve been involved in the boat and marine equipment business for almost twenty years. Starting with a Saturday job helping to prepare Norfolk Broads hire boat sat Moore and Co in Wroxham, I progressed to working full time on the day boat hire and winter maintenance of their fleet.
My next step was getting involved in the sister company of Moore and Co; JPC Limited – an East coast agent for Webasto and Side-Power products.
I started to learn about the sales, service and installation of these products, and have been working with them ever since.
As my experience grew in the subsequent years, I eventually found myself managing the business. JPC Limited later moved to Brundall, and I continued to run this side of the business until August 2013.
In 2013, the owners of JPC Limited were looking to move on, and in August of that year I started operating JPC Direct Limited, taking over the dealerships.
My main motivation is customer satisfaction – seeing a job through to the end, from learning the customer brief, through honestly discussing the best option, to completing the installation or repair of the working finished article.
We also pride ourselves on being able to source and supply hard-to-find spare parts, and allowing our customers to maintain and repair their existing equipment wherever possible.
No query is too small, so don’t hesitate to get in touch.